Frequently Asked Questions

Do you take insurance?

Counseling services are in-network with Wellmark Blue Cross Blue Shield, Iowa Medicaid, and Medicare.  Insurance does not cover music therapy services.  All services can be private pay.

What if I can't afford counseling?

Mental health is important so we strive to make our services accessible.  We understand that not all people can afford the full fee for services.  If finances are a barrier for you, please reach out to us to discuss our sliding scale options.  You also have the right to receive a “Good Faith Estimate” explaining how much your services will cost.

What if I'm feeling like I might hurt myself or someone else?

If it is an emergency, please call 911 or go to your nearest emergency room.  We are not a crisis center.

Do you have evening/weekend appointments?

Yes, we offer some evening and weekend appointments.